About the Program
Partnering for Success
The Canadian security services industry is competitive with numerous companies offering consumers and businesses a great deal of choice. For security dealers, partnering with the right company is a key ingredient to your success. At ADT, we offer the largest and most innovative dealer program in Canada. We offer our dealers all the necessary tools to run their business. With industry leading resources, tools and experts, our dealers are well positioned for growth.
Mission Statement
To ensure the prosperity and growth of our authorized dealers, we will provide them with tools, resources and support that will:
- Simplify and help them run their business effectively and efficiently
- Expand their knowledge of the industry and best practices
- Enable them to grow their business and allow them to reach their goals
Tools to Run Your Business
- Dedicated Dealer Services and Installations team to support our dealers
- Dealer Extranet Systems for efficient administration of accounts
- Timely reconciliation of dealer payments and flexible financing to fit any business model
- Preferred equipment pricing from quality manufacturers (DSC, Honeywell, Interlogix and 2GIG)
Tools to Know More About Your Business
- Our Quality Inspection Program provides feedback to our dealers so they can measure their performance and ensure a consistent high standard is maintained for all customers
- Training and education is offered through the year, including our annual Dealer Conference
- SecureMoreBusiness.com, our dedicated dealer website, keeps dealers informed about industry regulations, updates, and new products and services
Tools to Grow Your Business
- Dedicated Marketing Team developing initiatives to drive growth in the dealer channel
- Online access to cost effective, standard and customizable marketing solutions
- Professional marketing services to help dealers with custom requests and create a professional identity
About ADT
Incorporated in 1874, ADT is one of Canada’s largest security monitoring and installation companies. We are truly national with branch offices and Authorized Dealers across the country including Vancouver, Calgary, Edmonton, Toronto, Montreal and Halifax. We employ qualified professionals who specialize in the selling, installing, servicing and monitoring of electronic security systems for over 700,000 residential, commercial, and wholesale subscribers across Canada.
Our Commitment to Quality
Whether it’s our call centre technology, our choice of products, our employee training programs, or the partners we choose, we have a single objective in mind: quality.
That’s undoubtedly why ADT enjoys one of the highest levels of customer loyalty in Canada.
Our Priority: The Customer
As a company constantly striving to provide top quality service, ADT always puts customers first. From performing risk analysis to providing custom solutions, we put our extensive expertise to work to develop effective, user-friendly security services. We will satisfy your needs with everything from the most basic security system to a high-tech integrated system using our state-of-the-art detection technology.
Monitoring: the Core of our Operations
ADT offers subscribers a full suite of security and related monitoring products and services, including intrusion, smoke detector, personal and medical emergency and environmental monitoring as well as other specialized services. ADT provides 24 hours a day, 365 days a year monitoring services from its interlinked monitoring centres across Canada. ADT monitoring centres are certified by Underwriters’ Laboratories of Canada (ULC).
Our Monitoring Centres
ADT combines the latest technology and a best-in-class training program for our operators to ensure that we are ready to respond to any number of emergencies.
- With six weeks of in-house training and six weeks of practical training in the monitoring centre, our operators learn to respond to emergency alarm situations and medical emergencies with precision and professionalism.
- Our operators work through Central Station Alarm Association (CSAA) and Security Industry Association (SIA) certification programs. Due to the complex nature of the job, operators are fully trained before they deal with emergency situations.
- Operators are equipped with leading edge monitoring technology solutions. Multiple-monitor stations integrated with an advanced response platform, two-way voice technology and a complete customer management system ensure that we are ready to handle any emergency.
Our credentials, technology and experienced personnel set ADT apart from other monitoring stations.
Over the past few years, ADT has invested millions of dollars developing and enhancing our monitoring centres. Our national network of ULC-listed centres share the same operating software and are connected by a secure and dedicated communication line. This allows each monitoring centre to act as a backup in the event of a disaster or outage. This is how we guarantee our customers uninterrupted service 24 hours a day.
Contact us today!
We’re ready to take your call
If you’re interested in finding out more about the ADT Authorized Dealer program or wholesale monitoring services, call, email or fill out the form below.
Pascal Bergeron
National Director, Dealer Sales
514 380-5753
pascalbergeron@adt.ca
Brittany Kalesnikoff
Dealer Territory Manager Western Canada
Brittany.Kalesnikoff@telus.com
Joseph Salz
Business Development Manager Central Canada
416 347-5244
josephsalz@adt.ca
Marc-André Nguyen
Business Development Manager Eastern Canada
514 238-0003
MarcAndreNguyen@adt.ca